A "mouse over" shows "sophos protection update has failed".
VCU Technology Services provides new Sophos anti-virus versions at different times.
There is no requirement for the general VCU community to upgrade to the new version of Sophos using the manual process. The most common reason this might happen is if you have another anti-virus program installed that you did not remove.
Below is a list of commonly asked questions concerning Sophos Anti-Virus.
If you have any questions about the software and how to install or operate Sophos that is not in the Windows Instructions, Mac Instructions or Linux Instructions, and that is not answered below, refer to your local IT Support or contact the Help Centre.
What does it mean that Microsoft doesn’t support these versions of Windows?
Well, since they no longer issue security updates for these programs, Windows 95, 98, ME, and NT can be unsafe to run.
For those who wish to wait, we plan to schedule an automatic upgrade through Sophos. First, look on your control panel to see if there's another anti-virus program, uninstall it, and try to install Sophos AV again.
Sophos anti-virus Features: Sophos requires a minimum of 256MB of RAM memory to run. If you didn't find another anti-virus program, do a search on your computer for the file "Sophos Anti-Virus competitor " If your computer finds this file, save a copy of it to your desktop.
This means that faculty, staff, and students will have to remove Sophos and acquire their own anti-virus software to protect their computers.